Have a look around…

As i sat down to re-design my site for probably the sixth or seventh time since 1995 or so, it became apparent that building yet another static site from scratch just wasn’t going to cut it. The same applied to re-populating my printed portfolio with my latest work. Cracking open the old InDesign file and pulling all those photos and complied artwork out of the archives was becoming a major chore with over 15 years of work stacking up.

Since i started dabbling a bit with using WordPress for a dynamic, content-driven site, i thought it might be interesting to see if i could make it work for more of an “archival” site such as this.

It took some tinkering, but i think i figured out a way to make it work. Below is a random selection of case studies spanning the full breadth and depth of my portfolio. This will keep the landing page dynamic and constantly changing. You can click through to read them, but you can also use the menus to the left to explore all of my posted work by business sector or by work category. This gives the audience (that would be you) the ability to navigate vertically or laterally through my work, with a random option as well. :)

The beauty of this format is that all of the content is here in a database, and it’s now completely separated from the look and feel of the site. When it’s time to freshen up the look, it’s a matter of just updating the templates or applying a new theme, and it’s done.

There is something nice about presenting a printed portfolio of work… seeing a career’s worth of work collected into one book is quite gratifying. But the time investment vs. the return on that investment didn’t seem to make sense any more. Yes, i’ve invested a HUGE amount of time getting this latest site redesign up and running, but it’s an investment that should pay off down the road as future updates will be almost trivially easy.

Besides, this also gives me an excuse to buy an iPad to present my portfolio. ;)

Check back soon for more changes and updates, and feel free to drop me a line!

Sector:
Categories: Uncategorized

BlackBerry theme design

I’ve been interested in design for small screens for quite a while. The resolution and user input constraints have always presented unique challenges from a design and user experience perspective.

Of course, as screen resolutions, graphic processing power, touch screens, alternate pointing devices and full QWERTY keyboards have become increasingly common, many of those requirements and limitations have been eased (or eliminated altogether) but new input methodologies have also meant new challenges and new UX paradigms that need to evolve to address the ever-changing state of human-computer interaction.

When RIM moved more into the consumer space with the introduction of the BlackBerry Pearl in 1995, i took interest. But it wasn’t for a couple of years that i started delving into theme design for BlackBerry handhelds for my own personal use.

My first run at it was heavily influenced by the iPhone’s user interface, but i opted to not use any Apple intellectual property, unlike other theme designers, who simply cropped icons out of Apple screen shots, and most other elements fell short of the same level of polish.

The visual language i began with glassTile prompted me to expand it out into a cleaner, original theme family that ended up with three “metal” variants as well as red and pink themes based off the same iconography. These were made commercially available and they were purchased by several thousand happy users.

The themes were all based around the same concept of having a “horizon line” splitting the screen into defined areas. There is a clean “status bar” at the top, showing signal and battery strength, carrier info and small icons for secondary functionality such as Bluetooth. The “dashboard” area above the horizon line features a prominently positioned clock in a modern, flush-left position, as well as date information and the profile icon.

These themes were, of course, based primarily on my own preferences for information hierarchy, but it felt completely natural and intuitive. The position of the horizon line was designed to allow consistency of the menu bar and dashboard on subsequent screens for phone lists and in-call displays.

Six String Nation: Striking an “eh” chord



The Six String Nation guitar and related projects were conceived in 1995 by Peabody Award winning writer and broadcaster Jowi Taylor, inspired by the looming Quebec Referendum of that year and by the commitment of luthier George Rizsanyi to the value of Canadian woods over the usually preferred exotics. The guitar was to be made entirely of woods and materials from every province and territory, including many of incredible historical and cultural significance. (Read the whole story over at the Six String Nation site.)

Everybody who heard and was moved by the compelling story volunteered their time to help bring this vision to fruition. I was honoured to be asked to create the visual identity for this truly inspiring project. The chosen identity was envisioned as the view from inside the guitar, looking out through the soundhole at the passing Canadian landscape, with the strings resonating into a subtle suggestion of the shape of a maple leaf.


At the Toronto launch of the guitar in 2006, i was even more humbled to learn that the logo was inlaid into the guitar itself and embroidered on the strap. In 2009, the Royal Canadian Mint also honoured the Six String Nation with a guitar pick-shaped coin featuring the rosette designed by luthier George Rizsanyi and the Six String Nation logo reproduced holographically in the middle of the coin. Also in 2009, Douglas & McIntyre published a book documenting the development of the guitar, the history behind some of the materials, some fascinating stories of the guitar’s travels, and photographs of some of the thousands of Canadians who have held, played and had their pictures taken with this cultural icon.

It was a tremendous honour to be invited to share in the creation of such an important and significant Canadian cultural artifact.

Sector:
Categories: Brand & Identity, Design

ePhysician portal concept: Changing health care

Capgemini was preparing a joint pitch with HP in response to an eHealth initiative at Ontario’s Ministry of Health and Long-Term Care. As part of our response, visual mockups were created to present a conceptual framework of potential functionality and user experience, as a way of framing discussion and opening dialogue with the client. While integrated records management has still not been implemented in the province, this concept shows some of the power and potential of an integrated approach.

Visa Canada: Leveraging cultural sponsorship

Sonar was instrumental in getting Visa into the sponsorship of film festivals. But the art of sponsorship is more than just getting the logo onto the media wall. Sonar created custom content – originally syndicated radio programming, which later evolved into online video features – starting in 2005 as a way of leveraging Visa’s sponsorship of the Toronto International Film Festival into increased earned media impressions.

The Red Carpet Radio syndicated reports from the festival were morning-after recaps of the previous night’s activity at the Visa Screening Room. These were picked up by radio stations across North America and abroad. The earned media impressions of every “live from the Visa Screening Room” on-air mention tallied up to hundreds of millions of impressions – impressive numbers for a fairly modest sponsorship investment.

As Red Carpet Radio evolved, it became a video feature, with major exclusive distribution partners. The content is professionally produced (it was shot in HD in 2010), and is shot live at gala screenings, then edited uploaded and distributed within hours, where TIFF fans can see the night’s activity before the night is over.

Online activities are supported by offline contests and promotions to drive further traffic to the redcarpetdiary.tv site and further increase the value of Visa’s sponsorship investment.

From the vault: Various identities


Some of these were branding exercises that launched and then went in a different direction (or that vanished for one reason or another). Others were just creative exercises or playing around with ideas.

Top row: (left to right) Brand identity for an initiative by Cadillac Fairview to expand their IT reach into their retail properties by offering data and networking services to their tenants. // A creative accident turned into an exploration of a possible future visual identity direction for a Canadian television network. // Reactor art-directed the first few issues of a new hockey magazine. This was my contribution for consideration for the masthead.

Bottom row: (left to right) Brand naming and visual identity for an IT outsourcing joint venture between Capgemini and Hydro One. // Creative exercise to come up with a name and identity for consumer media free of digital rights management. // An data synchronization service where information becomes “loyal” to its owner, and changes get automatically pushed out through the network to subscribers. What better represents loyalty than a retriever?

Crest Whitestrips: Advocacy marketing

How do you create a promotional campaign for a product that’s difficult to sample? Create a grass-roots “consumer advocacy” program to get people to try the product and talk about their experiences with their peers.

Crest Whitestrips is one of those products that does not lend itself well to sampling, because results are only seen over a longer period. Therefore, knowing someone who has tried the product and liked it can be an important factor in the trial decision.



In developing the program, we researched potential partners, and discovered an excellent fit with Curves fitness clubs. Their members were in the right demographic for the program, but more importantly, they were people who had already made a commitment toward self-improvement, and according to P&G’s research, the target consumer for the teeth-whitening category in Canada was more interested in whitening to feel good about themselves than simply a cosmetic improvement.

We created a program in partnership with Curves to turn in-club advisors into product advocates. Each club was given sample product for the advisors to use, along with posters and newsletters and a $10 off coupon for product trial. The program also included branded apparel and an advisors manual with tips on how to engage members in conversation about the Crest line of whitening products.

The program was very successful and was renewed and expanded for a second year to include a Crest-sponsored a makeover contest for the Curves member with the best story about how having a great smile made a difference in their life.

Lavalife (Canada’s top online personals site) was also brought on as a partner as it represented another opportunity to speak directly with targeted audiences who were also engaged in life-changing activities. Crest sponsored the “send a smile” functionality within Lavalife, as well as a “Smile of the Month” contest with product prizing and a grand prize of a cruise. Targeted banners within the Lavalife environment also directed users to sign up to receive a $10 off coupon.

Grocery Gateway: Enabling a new category



The brief for this project was interesting. The branding agency’s research showed that people liked the tangible elements of shopping for groceries. It was the logistical problems they didn’t care for… getting to the store, loading the kids into a cart, carrying bags, loading up the car with the bags (and the kids) and unloading it again once they got home. And those are the people with cars. Those stuck using taxis or public transit – or those unable to get out at all – faced even greater challenges.

Grocery Gateway’s revised positioning was to be more like a traditional grocer that just happens to be Internet-enabled. Every effort was made to have drivers work the same delivery routes, so you see the same face every time, helping establish that personal relationship between consumer and the grocer at the most critical touchpoint. The only difference being the consumer no longer has to physically travel to the store, and can now shop at home (or at work), at their leisure, any time of the day or night. Naked.

The refreshed visual identity features a cheerful delivery van (nicknamed “Little G” by the folks at Grocery Gateway) bouncing over the horizon. The bright colour palette and expressive illustration were designed to express that moment of joy when the groceries are delivered. Ten years later, it still feels fresh and fun.

Sector:
Categories: Brand & Identity, Design

Standard & Poor’s: When a site becomes a platform

In 2003, i worked on an interesting project with a small but outstanding team. We were flown in to assist with the front-end development on a financial services application that was being developed for Standard & Poor’s in Capgemini’s development centre in Lower Manhattan.

I worked as lead designer on a tactical team with information architects and coders, to deliver the user experience for a complex and powerful hosted investment management application which S&P was planning to white-label and sell to their customers – financial services operations whose investment activities were not their primary line of business – to use for managing client assets and linking S&P research with a wide range of investment products and services.

Not only did the architecture need to be robust and scaleable, the user interface had to be modular and “skinnable” so the look and feel of the application could be tailored to each customer’s brand standards. When demonstrating the application, we were able to do live “switching” of the UI using CSS and JavaScript, which was quite innovative for the time. This capability exceeded the client’s expectations, and demonstrated that we truly understood their business challenges and could deliver capabilities that gave them additional features they could use to sell the platform to their customers.

TIFF: Promoting the ‘festival of festivals’

For the 2007 Toronto International Film Festival, we were asked to come up with a promotional campaign that would reach new audiences.

We developed a campaign that focused on having the audience self-identify as their favourite genre. The ticket mnemonic with “Admit one” tagline was a play on words, instructing the festival to admit films of that genre, but also giving the viewer permission to “admit” to their cinematic guilty pleasure. Rather than using strict “Academy” film genres, we opted to go for more colloquial terms, to make it feel more like a grass-roots campaign.


We envisioned a teaser campaign prior to the launch, asking the question, “WHO ARE YOU?” The campaign would then launch with an extensive postering campaign, with the posters being mounted using staples instead of glue, in order to encourage people to steal the ones they liked. T-shirts would also be available for every genre, allowing people to further “self-brand” themselves with the festival nomenclature. The campaign would have branched out into print, film trailers, the Web and social media.

The visual pun could even be extended to the festival volunteers’ t-shirts, which could read “I AM VOLUNTEERING.”

Ultimately, the festival directors couldn’t get past the “I AM” statement, believing it was too close to a long-extinct beer campaign slogan (despite a very different execution), so this concept unfortunately died before launch.

Landscape design/build identity: Thinking “Outside”

When the owner of a small-but-growing landscape design/build company approached me for a new visual identity, he stated his goals were to differentiate himself from his competition, and to potentially target a slightly more upscale, sophisticated clientele.

He already had the name, business cards, and a simple website, but none of it was working together, and it fell into the all-too-common-for-the-marketplace “green” aesthetic. He wanted something different, that set him apart in his creation of beautiful, livable, and sustainable outdoor spaces.

After doing a competitive audit to see what else was in play, it became clear that for true differentiation in the landscape sector, we had t avoid the conventional thinking and clichés that pretty much defined an entire market.

Rather than focus on the execution – trees, flowers, decks, fences, stone work, etc. – a more conceptual approach was taken that focuses more on the creative process.

Outside - logo

The symbol and colour represent unconventional, uninhibited, “outside” creative thinking. Colouring outside the lines, with the company signature “O” formed in the negative space. The warm and vibrant orange colour was chosen as a direct contrast to the blues and greens so often seen in the landscaping business.

Outside - truck (left)

The result is a bold and distinctive identity that supports and communicates the Outside brand: Outside spaces and outside creativity.

Outside - truck (tailgate)

The tagline, “Spend more time Outside” was also developed to draw more attention to the company name and the play on words. Both horizontal and vertical lock-ups of the identity were created to allow flexible placement on vehicles, equipment, uniforms, and lawn signs.

Outside – lawn sign

The results were immediate and powerful, with many sightings, recognition, and recall of the company truck in High Park and Bloor West Village within days of the new image hitting the streets.

The client couldn’t be happier, and that’s the best result of all.